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2 Posts

Hi guys,

I'm a technical user from the .NET world with zero knowledge of PHP and *nix hosting.

I've downloaded, unzipped, and uploaded the latest (2.3.3) build to a sub-directory of my site. The site is hosted by 1&1 and has PHP (at least v4 I'm sure). Looking at the permissions, I would say that it's probable that the permissions from the zip file have been uploaded (for instance, index.php is 744)

When I browse to /directory/install.php I get the following:


You don't have permission to access /index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I've checked that basic HTML pages (such as gpl.txt) load OK, and other pages (non-PHP, HTML pages) in other directories work OK.

Can anyone let me know what I'm doing wrong, or if there's a check-list of things to look at. Is this because I'm running in a sub-directory? Should that be an issue? Is there something I have to do to my root .htaccess to "enable" PHP?

Any pointers welcomed!



Edited: 9 years ago#2969

2 Posts

Edit: scratch all that! I've just realised that my hosting package doesn't support PHP! Madness, I know, but I imagine one quick update later and all will be well.

9 years ago#2971

Josh S.
2K Posts
16 Themes
18 Plugins

my hosting package doesn't support PHP

That makes sense. Just to put it out there, sometimes this kind of error will show when the index.php permissions are too liberal (like 777) or too strict (like 600).

9 years ago#2974

Topic Closed



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